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May I please be excused? Thank you.

Toys that mind their manners aim to help the parenting process

By Pamela Brill -- Playthings, 5/1/2004

Getting kids to pick up after themselves around the house can be a chore in and of itself. To make the task a little more palatable, Procter & Gamble's Home Care division—made up of the Swiffer, Dawn, Mr. Clean, Cascade and Febreze brands—devised the Good Clean Fun program. According to Maurice Coffey, Swiffer brand manager, the mission was "to provide moms with safe, fun and interesting ways to teach children the satisfaction of a clean, organized home."

The P&G initiative is just one of several of the new generation of 'mother's helper' type products. With the rise of two working-parent and single-parent households, families often have less quality time together. And with so much to juggle for parents in the day-to-day routine, sometimes the very act of teaching kids responsible behavior may inevitably fall by the wayside. Manufacturers are following suit with product that is creating a presence in both the mass-market and specialty arenas.

Keep it clean

P&G's Good Clean Fun program includes creating the Chores & Rewards Activity Calendar, which enables parents to keep track of their child's accomplishments. From January 2004 through June 2005, caregivers can make note of which chores their kids should undertake on designated days. Colorful stickers are placed over each completed assignments and after a series of tasks are completed, parents are able to reward their little ones with a sticker from The Cat in the Hat.

P&G decided to partner with Universal Studios on this project because The Cat in the Hat motion picture complemented the Good Clean Fun campaign. Says Coffey, the core message is teaching that one should always clean up after one's messes.

Product is being merchandised at retail via a national in-store promotion. Consumers purchase select P&G brands, which entitles them to select premiums, like the activity calendar and The Cat in the Hat plush toys from Play Along. Participating retailers will be provided with point-of-purchase materials, like window signage and movie-themed posters.

"With parents hard-pressed to spend quality learning time with their kids in the home, this calendar is a great resource to spend time with their children and teach them the importance of responsibility," Coffey tells PLAYTHINGS.

A matter of etiquette

Life lessons can be effective teachers and, in some cases, can serve as a catalyst for a new invention. After witnessing a rude exchange between a father traveling with his children and a businessman who accidentally took his seat aboard a plane, Craig Boilla realized that many families might benefit from a crash course in proper etiquette. This lead to his founding the Etiquette Awareness Plus (EAP), a company devoted to fulfilling this very mission.

Boilla introduced a range of products—from a board game to flashcards—designed to simplify the art of teaching manners, while at the same time, making it a fun, interactive experience for parents and kids alike. "Rudeness has run its course and these items can help today's parent change all that," he tells PLAYTHINGS. Aimed at 6- to 12-year-olds, Etiquette in a Flash Flashcards are comprised of 50 cards and answer such queries as when it's proper to hold the door for someone (anytime you can) or what size bites of food one should take (small ones). Boilla says that product can used by kids alone or with their parents, and is great at home or on the go.

While product continues to do well at retail, EAP is also making these items available through other distribution channels. He tells PLAYTHINGS that the flashcards are currently being used as the format for the Brownie troops "Try It" Manners badge in Oklahoma (where EAP is based). And at press time, the company had just received approval from the California Department of Education (K-8), so teachers will be able to order them for usage in their classrooms.

Also tapping into a market void is Manners to Go, a portable kit for kids ages 6-12 that contains thank-you notes, placemats with place setting guides and other helpful tools that serve as a primer for etiquette practices. The product is the brainchild of Lisa Taylor Richey, a former marketing executive who, after running classes for corporate professionals via her organization The American Academy of Etiquette, decided to bring her expertise to a different demographic: children.

"I wanted to create something they'd respond to," she tells PLAYTHINGS. "Social skills are not from judgment, but how you can feel good about being kind to others."

Richey wanted to ensure that her product is appealing to both parents and kids alike. Packaged in eye-catching, bold hues and featuring attractive graphics, Manners to Go includes things like colorful stickers which, she believes, "grab a child's interest" and add an element of fun to tasks like writing thank you notes—which might otherwise be perceived as a chore. "Even if a thank you note is just a scribble, it's really all that matters," she remarks.

Parents may be more interested in the kit's other components, such as the instructions on how to write a proper thank you note, the placemats with guides as to where utensils should be placed or the set of 25 flash cards, which can help teach the right way to leave a telephone message or how to conduct yourself during a sporting event.

Since its initial November 2003 market debut, and official launch at this year's American International Toy Fair, buyer reception has exceeded Richey's expectations. She says that a number of ASTRA member retailers came by to check out product during the show, while Barnes & Noble and Border's Books have also expressed interest. Her current customer base includes high-end gift and toy stores in Philadelphia and New York, as well as assorted Learning Express and Neiman-Marcus locations.

"I just had an event at Neiman's," Richey tells PLAYTHINGS, "where I used the flash cards with a group of children to create a story. Along with the kit's tools comes the opportunity to host etiquette classes," she adds—a big plus for the retailer wanting to construct a unique in-store event. And like Boilla's EAP work with educational institutions, Pa. area schools have approached Richey about using Manners to Go "because there is such a strong focus on character development [in the kit]."

While Manners to Go is aimed primarily at the child, Richey is quick to point out that her intention is not for the product to be a baby-sitter. "The goal is to have an interactive parent/child experience," she stresses. "It's really up to the parent to provide the proper guidance for their child when using this tool."

 

The Experts Weigh In

Lisa Taylor Richey's words about social skills (see related story on these pages) resonate with industry experts who are cognizant of the wide expanse of toys that aim to aid the parenting process. PLAYTHINGS set out to investigate whether some child-development specialists felt these toys were merely an indication of the market's response to a time-pressed culture in need of convenient solutions, or if they pointed to a dearth in parents assuming responsibility.

Helen Boehm, Ph.D., psychologist and author of The 2003 Official Guide to the Right Toys, believes these type of playthings represent a trend toward a child's recognition of social learning and a building of educational values, like cooperation and leadership skills. "It's about learning how to get along with others and how to respect their privacy and property," she explains.

In addition, Boehm notices the impact on today's education system. With youngsters starting preschool programs at an earlier age, and school days lasting longer, manufacturers may find ways to reflect these changes in product, she says.

And these innovations can prove useful, Boehm notes. "Not only do children learn how to write a proper thank you note," she says, "but they learn how to communicate their feelings in a way that is totally educational, but not super academic."

While she feels these toys are not designed to serve as a substitute for a parent's role, Boehm does find them to be helpful for today's caregivers. "Clever parents who look to make learning social skills fun may want to consider these types of toys," she offers.

Maureen O'Brien, Ph.D., director of parenting and child development of The First Years, also sees this advantage. She advocates "any kind of tool that helps parents help their child focus on social skills and gets them together to talk about it. Not all parents have an intuitive inclination to explain the importance of things that are so abstract."

However, O'Brien cautions that these toys are not, by any means, a suitable replacement for parental intervention. "There's a potential to abdicate their responsibility," she tells PLAYTHINGS. She points out that by their very nature, acquired skills like telephone etiquette and writing thank you notes are interactive. "A canned statement or phrase may not be appropriate and does not carry emotion," she affirms.

To some degree, O'Brien fears that such toys are so tutorial, that they make kids think there is only one right way to do something, which takes the very charm out of it. These solutions, she says, are a symptom of treating kids younger and younger and with today's busy parents, there's a real need for consumers to look for time savers.

Instead of looking upon product as an ultimate solution, O'Brien advises caregivers to think of it only as a way to begin the learning process. "It's literally a toolbox that can jumpstart and interest kids, and moms and dads can turn that into an opportunity.

"My mantra to parents is 'You are your child's best teacher,' she offers. "After all, parenting is a constant process of updating your own skills."

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