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Worldly Delights

Marketers are responding to increased consumer interest in toys reflecting today's ever more diverse society

By Pamela Brill -- Playthings, 4/1/2008

It all begins with a dream…

Unlike many of the playthings that are the result of focus group studies or market research, toys that make up the multicultural genre often stem from personal visions. Whether product designers are filling marketplace voids or marketing executive parents are aiming to recreate their own children's experiences for others, toy makers—many of which are new to the field—are helping put a more colorful face on dolls and games.

For Jennifer Toussaint-Cali bringing a line of ethnic dolls to market was both personal and professional. The president of New York-based Vannuzza LLC remembers her sister's decision to purchase a blonde haired, blue-eyed doll for her then 5-year-old daughter. “My niece, who was always bubbly and chatty, suddenly became sad and cried for no apparent reason,” she tells Playthings. “She said, 'Mommy, why am I not pretty? Everyone says my doll is so pretty, but she does not look like me.' My sister was shocked and sad; she had to spend a lot of time reassuring her daughter.”

To determine whether her niece's sentiments were shared, Cali surveyed girls ages 3-13 and learned that they wanted an “angel/best friend doll who looks just like them because they all believed in angels.” To Cali, this meant designing a doll more reflective of today's ethnically diverse population, but also offering young girls something more. “I wanted to emphasize the importance of friendship and the beauty of cultural diversity,” she explains. “I wanted to bring out a play doll that will dare girls to acknowledge and celebrate their self-worthiness.”

And her line of Vanange dolls—outfitted in angelic white and trimmed with vibrant colors—aim to do just that. Each doll hails from a different location across the world and is paired with a book that chronicles the background of her native land's culture and history.

Getting the dolls to market was not without its challenges. It took Cali more than a year to find the right factory and sculptor, and after an arduous search, she finally went with Cynthia Woodie of New York. “With great precision, she interpreted the design and allowed by dolls to look life-life,” she says.

Such determination was worth the effort: The Vanange dolls received a tremendous buyer reception at this year's Toy Fair. “Their features are so realistic many visitors asked whether they were collectibles or play dolls,” says Cali. “Even people who were not buyers stopped at our booth and asked if they could touch them.” Among the designs that garnered the most attention were the Vannah doll from Seychelles, featuring semi-textured hair that can be combed and braided, and the Bella doll, a multi-ethnic girl who lives on New York City's Roosevelt Island.

“Let's face it: the globe is becoming smaller—why not incorporate that in children's play?” asks Cali.

Friends for life

Much like Cali's desire to expand young girls' cultural horizons, Kristi Necochea sought to reproduce a more realistic picture of today's diverse population. Her collection of six play dolls who are Hispanic, Caucasian, bi-racial and Asian—dubbed the Friends Forever Girls—is reflective of the multicultural network of students mirrored in her daughter's classroom. Necochea believes her line has found a place with moms and their daughters because “parents are attracted to the idea of exploring friendships and girls are attracted to the dolls themselves.” She tells Playthings, “The Friends Forever Girls provides them with a tool that promotes character building, self-respect and the rewards of being a good friend…all while being really fun to play with.” Each doll is packaged with a hardcover book, entitled “The First Day of Forever,” along with an accessory.

While the line is being marketed to children, Necochea also aims her product at those with purchasing power—parents, grandparents and teachers. As a small business owner, she has bypassed traditional advertising vehicles and instead spoken directly to consumers about the positive message behind these dolls.

“What has surprised me most is that Friends Forever Girls have been available only a short time and the feedback has been amazing,” she enthuses. One of her earliest customers was a 92-year-old great-grandmother who asked her caregiver to bring her to a book signing for her 8-year-old great-granddaughter. Customers range from grandfathers who have personally thanked her for a wonderful gift idea, to the young girls who come up to her at book signings to tell her about their favorite doll.

“Most often, it's not the doll who looks most like them, but the one who has similar personality traits and similar interests,” she reveals. “It confirms what I thought: that children are color-blind. They see what's on the inside; I love that.”

In celebration of diversity

Richard Rawson's adopted daughter from China was the inspiration for JamboKids of Great Falls, Va., makers of plush dolls and storybook gift sets. “The experience [with out daughter] prompted us to confront the need for product that addressed character development for multicultural children,” he tells Playthings.

Rawson points to statistics from the U.S. State Department and U.S. Census Bureau, citing more than 45 percent of U.S. children under the age of 5 are part of a racial minority. “The unique identity issues, social and emotional experiences and other developmental challenges faced by these children make an impact on their learning and self-image,” he notes.

The ability to communicate all of this posed a unique challenge for Rawson, who admits having to pare down the number of ideas “that could produce a laser beam-like focus on this need.” Instead, JamboKids sought to offer affordable, culturally diverse role models for ages 3 to 8 that promote universal values. “Our products are designed to teach young children to appreciate the differences they may encounter in our own culture, while building the strength of character that will help meet life's challenges in a global world,” he explains.

JamboKids plush dolls represent a range of world cultures—Asian, African, Hispanic, North American and Russian—and are constructed with a soft fabric that Rawson describes as “huggable…just right for ages 3 and up.” Not only do these gift sets give caregivers an excuse to cuddle up with their child, they help stimulate an interest in reading, build attention span and boost a child's curiosity and imagination.

Similar to Friends Forever Girls, JamboKids is targeting parents and grandparents. It's offering a free download of the e-book A Parent's Guide to Promoting Positive Character Growth—Helpful Tips, Discussion Prompts and Activities to Enhance Your Child's Positive Character Development on JamboKids.com.

Rawson is delighted by the reaction he has received from both buyers and consumers. “Many vendors had tears in their eyes when we told them how our daughter had to overcome her shyness and deal with the fact that she looked different from her parents,” he says, also noting the comments he has received from families of different ethnicities who can appreciate that real children served as models for the dolls' faces.

More than Dora

Once young girls have outgrown the Spanish-speaking explorer who has taken the preschool world by storm, they are often left without an equal, more mature counterpart. Those tweens girls who turn to fashion dolls for role-playing are hard-pressed to find one that embodies a true ethnic look and feel—or so were the feelings of Martha Barbosa, chief creative officer/designer of Hip-Spanic.

At Toy Fair last year, she noticed an obvious lack in Hispanic fashion dolls for the mass market. “The Hispanic buying power has the largest growth rate, and we viewed this as a perfect time to develop a line of Hispanic dolls and playsets,” Barbosa tells Playthings.

However, being new to the toy manufacturing community, Hip-Spanic experienced some initial setbacks, especially when hiring vendors that did not adhere to its expectations and timelines. The company then decided to develop product internally where better quality control was possible. The result was four dolls and themed playsets, all of which include make-up and T-shirt iron-ons, and will be available in the fourth quarter.

While product is being targeted specifically at kids ages 6 and up, Barbosa believes Hispanic children will best identify with the dolls as a role model. However, she adds, “we are confident that the overall play value of our line will cross over to other ethnicities, as most children have a friend who is Hispanic.”

To help promote the brand, the company is introducing its Honor Roll Doll via a Web site-based contest that encourages children to send in their report cards. At the end of the school year, Hip-Spanic will reward the child with the highest GPA by sculpting a doll in his or her likeness.

She's got game

As a child growing up in a multicultural household, Stacy George knew firsthand the struggles of being different. “I was constantly trying to help others understand my family's culture and the impact multiculturalism has on the way people live,” she tells Playthings. As she grew older, she began traveling the globe to learn how she could effectively communicate this message. The result was the development of her Seattle-based company, Around the World, and a board game by the same name that she describes as “a platform for the learning to begin and continue as the world becomes more global.”

Because making education fun is no easy task, the CEO battled against the misnomer that a product with a social value component was not sellable. Finding distributors and sales reps that feel her game fits within the traditional definition of a toy also posed a challenge.

Nevertheless, George has found success by marketing Around the World direct to the consumer, through schools, home schooling groups and parents. Her sales pitch involves visiting schools and playing the game with students, displaying product at school events and selling via the company Web site (aroundtheworldgames.com), offering discounts to teachers and other groups. “We're beginning to identify a business-to-business approach to work with more distributors who can help get product out on a bigger scale,” she says.

Aside from the flagship game, which incorporates geography with language and world culture, Around the World will be rolling out eight new products this year, comprised of Collector Card packs for eight regions of the world. Each pack includes trivia questions, a world map for tracking journeys and a Savvy Traveler bracelet with a charm specific to the region traveled.

The shape of things

Like so many parents frustrated by their search for attention-grabbing toys, Sholeen Lou-Hsiao harnessed her desire to teach her 2-year-old son Chinese into a profession. While online, she came across some research indicating pictographic Chinese characters' ability to provide visual stimulation and bolster I.Q.

“Why not use these abstract…characters to further develop children's…spatial perception after learning shapes like a circle, square and triangle,” Lou-Hsiao mused. “Treat these characters just like a more complex structure of lines, space and positions which make wonderful brain teasers for untrained eyes.” It was this thinking that prompted the development of the Kingka Matching and Memory Game, which teaches basic Chinese vocabulary via character matching.

Learning Chinese is no small feat, the president of the Teaneck, N.J.-based Kingka LLC realized—and it wasn't something many retailers were initially willing to embrace. While Lou-Hsiao credits specialty retailers for their willingness to try new things, she has encountered her fair share of skeptics. She recalls a specialty toy store in her hometown that rejected the game because the store owner didn't have many Asian customers. “Even after explaining that Kingka is specially designed for non-Asians and that the demand for the Chinese language has grown double digits in the past few years, she still thought she had no customers,” Lou-Hsiao tells Playthings.

Marketing an educational game like Kingka to niche retailers also proved difficult because as a “hybrid toy, you get tossed around like a hot potato,” Lou-Hsiao says. Toy stores felt like the game should be sold in bookstores because it teaches a language, while some bookstores thought the product was better suited for toy stores because of its play value. “We were falling into a crack…even though we do see those categories in their stores,” she adds.

But to those retailers who saw the potential behind Kingka, Lou-Hsaio is eternally grateful. She remembers Cathy Albro, the owner of Creative Learning in Grand Rapids, Mich., who volunteered information on how to sell to other specialty stores, and the recommendations from Roberta Sklar, a buyer for the Boston's Children's Museum gift shop who referred other retailers to her (“as she stopped by my booth at Toy Fair, I thought I heard angels singing,” she quips.)

To further entice retail customers, the company will be releasing versions 2 and 3 of the Kingka Matching and Memory Game this summer, featuring more symbols and the ability to combine all three games for even more challenges.

 

Worldly Retailers

Multiculturalism is a buzzword that's clearly catching on with toy retailers across the country.

At Hello Dollies in Ocean City, N.J., ethnic dolls are so popular, store owner Marianne Flanagan often centers her window displays on them. “We did an entire window devoted to Karito Kids and their books, but normally we like to have as many different companies as we can feature,” she tells Playthings.

Even though her store is only one year old, Flanagan has fine-tuned her inventory to specifically carry multicultural and multiracial product. She sees girls buying dolls of all races—and not just ones that reflect them. “When I ask why they chose this particular doll, they invariably say, 'She is so beautiful!',” she says. And while Flanagan sometimes witnesses parents pushing their child away from a plaything of a different race, oftentimes the child is persistent and walks out with her first choice.

Among the top sellers are Sandy's Adorables, 8-inch dolls representing different countries and states that come packaged with a book of geographical and sociological fun facts, and Adora Limited Edition Dolls of the World. “We have been fortunate to find companies that are now creating dolls that represent all races with correct features,” notes Flanagan.

Also a newcomer to the toy retail business is Blue Highway Games, a Seattle-based store that specializes in board and card games. Open since last July, this shop caters to game enthusiasts—adults and kids alike—and boasts an entire section devoted to world geography.

“We see a great deal of parents who want their kids to be aware of other parts of the world,” says store owner Scott Cooper. To help boost their interest, the store has a library of games out on the floor for customers to try out, and also hosts board game nights on Saturdays.

While new stores are making an effort to appeal to their diverse clientele, mainstay retailers are also broadening their horizons by stocking shelves with multicultural merchandise. Creative Learning, which opened its doors 27 years ago to serve the Grand Rapids, Mich., area, weaves a multiculturalism theme throughout its store. “We want to create a feeling that the multicultural items are just part of what we offer—not just a special category,” says store owner Cathy Albro. “In our workshops and storytelling, we may include something from a different culture, but we don't make a big deal about it; we want it to seem common and inclusive.”

Dolls, puzzles and puppets from different backgrounds reside alongside CDs and instruments from other cultures. Albro also plans to add native dress to the store's dress-up section.

Over the last few years, Albro has noticed more toys that depict multiculturalism, but not nearly enough as she'd like. “We would like to see more interest—even among our Caucasian customers,” she says.

To appeal to its melting pot clientele, FAO Schwarz opened a Global Village shop within its flagship New York location last fall, comprising 300-400 square feet of merchandise.

“Our customers like to buy products that they feel give back to the community,” says David Niggli, FAO's president and chief merchandising officer. He believes increased exposure to world cultures in schools and family dinnertime discussions about world politics and global affairs all help contribute to this growing consumer trend.

At FAO, plush and hand-knit items hailing from Africa, Sri Lanka and India entice shoppers with their unusual look and feel, while world music CDs from Putumayo Kids serves as the department's most popular purchase. Niggli says the store is looking to hold some music events with local community groups later this year.

Beijing Bound

It's not every day that a toy gets to serve as mascot for the Olympic Games.

Such is the claim to fame of Fuwa, five Chinese characters that aim to deliver the message of friendship and peace to children of the world. They are brought to life in the toy arena courtesy of ChinaSprout, a New York-based licensee producing Chinese crafts, dolls and games in the mascots' likeness.

According to Xiaoning Wang, the toys are designed to promote Chinese culture, while meeting American consumers' needs, interests and standards. While the company has already had “tremendous” interest in its traditional yo-yo and Chinese Shuttlecock games from its customers, which Wang says range from Chinese-American and multiracial families to public and private schools that teach Chinese, it is the Olympic merchandise that is currently garnering the most attention.

Among ChinaSprout's products are: mascot hanging charms packaged in a box shaped like the Olympic five ring logo, talking plush mascots that utter phrases like “Welcome to Beijing” in Chinese and English, and Olympic-themed stationery and themed crafts, including wall hanging and decorative kites.

Worldly Words

For retailers looking to expand their selection of multicultural offerings, picture books are a great way to meet the need. Specialized publishers like August House, Kane Miller and Barefoot Books are just a few of the many small presses producing engaging tales for kids that explore and celebrate world cultures.

Cambridge, Mass.-based Barefoot Books takes its commitment to these titles one step further by partnering with vendors to offer complementary toys and other products—both to retailers and direct to consumers—that help bring the books to life.

The company is always on the lookout for new partners along these lines, although it has already been working with Folkmanis Puppets (plush), Putumayo World Music (audio) and Mudpuppy Press (puzzles, games, learning wheels) for a number of years, Jeanne Nicholson, group branding and publicity manager, tells Playthings. “We look for companies that share our ethos and have similar goals for children.”

Each season, Barefoot chooses the Folkmanis plush and Putumayo CDs that most appropriately fit with the new titles in its collection. Barefoot also regularly meets with Mudpuppy to select art from Barefoot's books that Mudpuppy will use to create new products, which both companies then sell.

“Mudpuppy also sells our books to some of its retail partners,” Nicholson says, noting that retailers interested in the Barefoot catalog have the option of stocking the tie-in items through the publisher or direct from the vendors themselves. “We try to give our retail partners as many options as possible,” she says.

For 2008, retailers and consumers alike will have nearly 80 multicultural books to choose from, organized into a category Barefoot calls “One World, One Planet,” the highlight of which are adventure books by Laurie Krebs, Nicholson says.

“From the trade routes of ancient China to the footlights of La Scala, these books encourage youngsters to broaden their horizons in all kinds of directions—musical, theatrical, environmental and cultural—kindling interests and enthusiasms,” she says.

The category, which Barefoot supports through online and viral marketing, is on a steady growth track, Nicholson says. “As far as multicultural titles go, we have seen a definite increase in sales and interest,” she notes. “Lately it seems like parents, teachers, librarians and gift buyers are more interested than ever.”

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